Over 106,000 Albertans Rush to Claim $100 Affordability Rebate as Government Portal Buckles Under Traffic

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Smiling woman in a white blazer posing with Canadian flag and Spanish flag in the background.
Premier Danielle Smith first floated the idea last month as a successor to Albertas fuel tax relief program a measure that has been on the books since 2022 and works by pausing all or part of the provinces 13 cents per litre fuel tax whenever West Texas Intermediate crude averages US$90 a barrel or more per quarter

More than 106,000 Albertans wasted little time signing up for a new $100 affordability rebate rolled out by the provincial government though the flood of eager applicants was enough to briefly knock the registration website offline.

The one-time, tax-free payment is aimed at helping residents cope with the rising cost of living, and eligibility casts a wide net. Any Albertan aged 18 or older who filed a tax return in 2025 and earned a household income of $225,000 or less can apply no car, no fuel receipts, no strings attached.

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Premier Danielle Smith first floated the idea last month as a successor to Alberta’s fuel tax relief program, a measure that has been on the books since 2022 and works by pausing all or part of the province’s 13-cents-per-litre fuel tax whenever West Texas Intermediate crude averages US$90 a barrel or more per quarter. To make room for the new rebate, the province quietly amended that program last week.

An estimated 3.4 million Albertans are expected to qualify. The application window runs from July 1 through September 30, and those who get approved can expect the money deposited directly into their bank account within two weeks.

The enthusiasm, however, came with a catch. When the application portal opened on July 1, the surge in traffic triggered what officials diplomatically called a “performance issue.” Jonathan Gauthier, spokesperson for Technology Minister Nate Glubish, confirmed the site had recovered by July 2 and said the government is actively exploring fixes for a separate sticking point the online Interac verification process, which has left some applicants from certain banks frustrated.

Premier Smith acknowledged the stumble but took a glass-half-full view of the situation. “There definitely were glitches, and I know that it’s very frustrating for those who went on,” she said. “But I think it also shows that when you get a large number of people going on at once, sometimes it does end up stressing the system.”

For now, applications are only accepted online, though a helpline number is available for those struggling to navigate the portal. Smith also suggested that residents having difficulty could lean on a family member or care worker for a hand practical advice, even if it underscored the gaps in accessibility that critics may flag as the rollout continues.

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